Delivery
Deliverypeak.com's delivery service now reaches residents in Lima, Piura, El Callao, Lambayeque, Junín, Caracas, Montevideo, Ankara, Istanbul, and Canberra, broadening our dedication to providing convenient and reliable grocery solutions across diverse regions.
- We offer a 24-hour delivery service, provided that all orders are placed before 12 pm (midday) the day before.
- We reserve the right to refuse to deliver food orders in cases where the customer’s address is too far or difficult to reach. We are now able to deliver not only in Peru but also in Turkey, Venezuela, Uruguay, and Australia.
- We accept payment via MasterCard and Visa.
- Delivery charges may vary based on the distance of delivery and may include additional fees for peak hours.
- Customers must be available at their address to receive the delivery. In cases where customers are absent, Traine Ltd will make a second attempt at delivery at their convenience.
- In cases where the delivery is not completed due to reasons beyond our control, we offer customers a full refund or credit to their account.
- We are responsible for the goods transported and their transportation during the delivery process. All claims are accepted at the time of receipt and inspection of the goods by the customer on-site. The cost of rejected goods will be refunded to the customer.
- Our team will do their best to deliver food items on time or as soon as possible. Nevertheless, due to unforeseen circumstances or other issues outside of our control, we do not offer any warranty for delivery times and cannot guarantee against any delays.
- We urge customers to read the description of the product before ordering, as all products are sold “as is”. We reserve the right to reject return requests for products not delivered in line with the customer's expectations.